Frequently Asked Questions

  • We offer a wide range of therapeutic services, including individual, couples, parenting, family, play, nutrition counseling, and group therapy. In addition, we provide comprehensive assessment services, such as psychological evaluations, psycho-educational assessments, Autism evaluations, and JATP testing. To find more information, please visit Our Services

  • We provide services for children, adolescents, and adults. Our providers are experienced in working with individuals across the lifespan to meet a wide range of emotional, behavioral, and mental health needs.

  • We’re here to support you every step of the way! Our goal is to connect you with the provider who is the best fit for your therapeutic journey. Based on your unique needs, goals, and preferences, we will connect you with the provider who is best suited to support you, taking into account their areas of expertise, approach to therapy, and availability. Finding the right fit is an important part of creating a supportive and effective therapeutic relationship, and our team is committed to guiding you through this process. After we find the right fit, we will assist you in scheduling your first session.

  • An Associate Level Therapist is a mental health professional who has completed their graduate degree and is working toward full licensure. Our Associate-Level Therapists are fully trained clinicians pursuing independent licensure while receiving ongoing supervision to ensure the highest quality of care.

  • Your first session is an opportunity to get to know one another and begin building a strong therapeutic relationship. During this time, you will discuss what brings you to therapy, your current concerns, and your goals for treatment. This initial meeting helps create a foundation of trust and collaboration, allowing you and your therapist to determine the most supportive and effective path forward.

    • In-Person Appointments: Your therapist will meet you in the waiting area. We ask that all documentation be completed prior to your first appointment. If you experience any difficulties, your therapist will provide the necessary paperwork when you arrive at the office.Together with your therapist, you will briefly review the documentation and then you will be ready to begin on your therapeutic journey! 

    • Teleheath Appointments: Your therapist will send you a link to a secure, confidential portal where your online therapy session will take place. At your scheduled appointment time, your therapist will meet you there. Together, you will briefly review your documentation before beginning your therapeutic journey.

  • All necessary forms and information will be sent to you through our secure client portal, TherapyPortal, before your initial appointment. It is essential that these forms are completed prior to your first session. 

    If you are attending therapy as a couple, each adult will complete their own paperwork.  For family sessions, please complete a separate information form for each family member participating in therapy. Additionally, if you would like your therapist to collaborate with another professional involved in your care, please complete the Release of Information form to ensure the most comprehensive support.

    For telehealth appointments, it is extremely important that all documentation is completed prior to your first telehealth appointment. If the paperwork is incomplete, the appointment will need to be rescheduled.

  • Absolutely! On occasion, you may want your therapist to communicate with another professional to collaborate in your care.  The Release of Information form below will allow you to give your therapist permission to do so.  This form can also be accessed through our Client Portal. Release of Information Form

  • Most of our providers are out-of-network for insurance.  We can provide you with the appropriate documentation, called superbills, to submit towards your out-of-network benefits. Once your deductible or out-of-network benefits are met, your insurance company may reimburse you at their contracted rate. Coverage and reimbursement are determined by the terms of your individual insurance plan. It is helpful to understand your out-of-network benefits prior to your first appointment

    Our front office, or your provider, will be happy to help you with this process if you have any questions!

  • For clients under the age of 18, the parent(s) or guardian(s) are responsible for completing all necessary paperwork through our secure client portal, TherapyPortal, prior to beginning therapy. This ensures that the therapist has all essential background information and can provide the most effective and personalized care for your child.

    The first session is scheduled with the parent(s) or guardian(s) to review the completed forms, discuss your child’s needs, and outline goals and expectations for therapy. This initial meeting also provides an opportunity to ask any questions about the process and to collaborate with the therapist on the best approach for your child’s care.

    Your child will begin meeting with the therapist starting with the second session, allowing the therapist to focus on building rapport and providing support directly to your child while maintaining continuity with the information shared by the parent(s) or guardian(s).

  • Most therapy sessions are approximately 50 minutes in length.

    Evaluation times differ based on the specific assessment being completed. We will review the details of the evaluation process with you prior to scheduling so you know exactly what to expect.

  • Yes! Many of our providers offer telehealth services throughout Georgia. Your therapist will provide you with a link to a secure, confidential portal where your online therapy session will take place. The portal is designed to protect your privacy and ensure a safe environment for your sessions. During your first telehealth visit, your therapist will review any necessary documentation, explain how the session will work, and answer any questions you may have about the process.

    If you live outside of Georgia, Dr. Bartolomucci can provide telepsychology services to clients in PSYPACT participating states.

  • Fees vary based on the provider and the type of service. For specific rate information, we encourage you to contact your selected provider or reach out to our office directly. Our team is happy to answer any questions and help you better understand your options!

  • We have a 48-hour cancellation policy. Appointments cancelled within 48 hours of the scheduled appointment may result in charges.